The customer is responsible for all shipping costs. We primarily ship packages via USPS and UPS methods. While we make every attempt to ship the day of your order, there is no guarantee of this. We also cannot guarantee that your package will arrive in any particular time frame. There are instances where UPS or USPS will delay the shipment of a package due to unforeseen events. If your package has been delayed beyond its scheduled delivery time, we will not be able to refund any shipping charges. Please be aware that UPS and USPS do not have any guarantees as to the delivery time of a ground package.
Free shipping is offered on some of our products, as noted in the various brand sections. Qualifying orders shipping within the continental U.S. can use Standard Shipping. Orders to Hawaii, Alaska, or APO/FPO addresses do not qualify for free shipping. Please note that if you attempt to obtain free shipping on an order that does not qualify, your order will be cancelled until we notify you and receive authorization for the additional shipping charges.
If a customer is in receipt of merchandise that was drop-shipped (merchandise from one of MoreTactical’s distributors shipped directly to the customer), it is the customer’s responsibility to contact MoreTactical. regarding the drop-shipped merchandise. We will not be held liable for issuing refunds and/or exchanges on any drop-shipped merchandise that a customer has chosen to return to the distributor. In addition, MoreTactical will not be held liable for any missing or damaged items that the customer has chosen to return to the distributor. Furthermore, if drop-shipped merchandise has been returned to the distributor by the customer, MoreTactical reserves the right to end all further assistance and proceedings regarding the customer’s order. Please contact MoreTactical directly to deal with all returns.
MoreTactical currently does not ship internationally. We currently offer FREE SHIPPING on all orders over $149 and $3.99 shipping on call orders over $99.